Opriven

The company requires authentication to production datastores to use authorized secure authentication mechanisms, such as unique SSH key.

The company restricts privileged access to encryption keys to authorized users with a business need.

The company requires authentication to systems and applications to use unique username and password or authorized Secure Socket Shell (SSH) keys.

System access restricted to authorized access only

The company restricts privileged access to databases to authorized users with a business need.

The company restricts privileged access to the firewall to authorized users with a business need.

The company restricts privileged access to the operating system to authorized users with a business need.

The company restricts privileged access to the production network to authorized users with a business need.

The company completes termination checklists to ensure that access is revoked for terminated employees within SLAs.

The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.

The company's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method.

The company's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.

The company uses an intrusion detection system to provide continuous monitoring of the company's network and early detection of potential security breaches.

The company utilizes a log management tool to identify events that may have a potential impact on the company's ability to achieve its security objectives.

An infrastructure monitoring tool is utilized to monitor systems, infrastructure, and performance and generates alerts when specific predefined thresholds are met.

The company's network is segmented to prevent unauthorized access to customer data.

The company reviews its firewall rulesets at least annually. Required changes are tracked to completion.

The company uses firewalls and configures them to prevent unauthorized access.

The company's network and system hardening standards are documented, based on industry best practices, and reviewed at least annually.

The company maintains a formal inventory of production system assets.

The company encrypts portable and removable media devices when used.

The company deploys anti-malware technology to environments commonly susceptible to malicious attacks and configures this to be updated routinely, logged, and installed on all relevant systems.

The company requires contractors to sign a confidentiality agreement at the time of engagement.

The company requires employees to sign a confidentiality agreement during onboarding.

The company managers are required to complete performance evaluations for direct reports at least annually.

The company requires passwords for in-scope system components to be configured according to the company's policy.

The company has a mobile device management (MDM) system in place to centrally manage mobile devices supporting the service.

The company's datastores housing sensitive customer data are encrypted at rest.

The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.

The company's penetration testing is performed at least annually. A remediation plan is developed and changes are implemented to remediate vulnerabilities in accordance with SLAs.

The company's formal policies outline the requirements for the following functions related to IT / Engineering:

• vulnerability management;

• system monitoring.

The company maintains cybersecurity insurance to mitigate the financial impact of business disruptions.

The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.

Complete a description of your system for Section III of the audit report

The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns.

The company's board of directors or a relevant subcommittee is briefed by senior management at least annually on the state of the company's cybersecurity and privacy risk. The board provides feedback and direction to management as needed.

The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control.

The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.

The company's board of directors meets at least annually and maintains formal meeting minutes. The board includes directors that are independent of the company.

The company notifies customers of critical system changes that may affect their processing.

The company maintains an organizational chart that describes the organizational structure and reporting lines.

Roles and responsibilities for the design, development, implementation, operation, maintenance, and monitoring of information security controls are formally assigned in job descriptions and/or the Roles and Responsibilities policy.

The company has an external-facing support system in place that allows users to report system information on failures, incidents, concerns, and other complaints to appropriate personnel.

The company communicates system changes to authorized internal users.

The company tests their incident response plan at least annually.

The company's security commitments are communicated to customers in Master Service Agreements (MSA) or Terms of Service (TOS).

The company provides guidelines and technical support resources relating to system operations to customers.

The company provides a description of its products and services to internal and external users.

The company has written agreements in place with vendors and related third-parties. These agreements include confidentiality and privacy commitments applicable to that entity.

Host-based vulnerability scans are performed at least quarterly on all external-facing systems. Critical and high vulnerabilities are tracked to remediation.

The company purges or removes customer data containing confidential information from the application environment, in accordance with best practices, when customers leave the service.